There are several ways to get help if you have any complaints about your immigration and citizenship representing them.
Authorized representatives in Canada
It doesn’t matter whether your presentative is uncompensated or compensated. You just need to follow the instructions mentioned here and understand where to submit your complaint.
You can file a complaint to the College of immigration and citizenship consultants if you have a complaint about citizenship or immigration consultants. You can also find a complaint to the Canadian province or territory Law Society if you have a complaint about a lawyer or a notary.
If in Canada, you can lodge complaints about Paralegals as well
Additionally, if you have a complaint about paralegals, you can file a complaint to the Law Society of Upper Canada. However, you must note that it is available only in Ontario.
You need to discuss your complaint with the person an authorized representative employee works with if you haven’t complained about them. You can complain to the governing group if the employer doesn’t address the concern.
If you suspect your representative has committed any fraud or provided you with misinformation about your application, you can notify the Canada border Services Agency.
IRCC does not deal with representatives who charge a fee but are not members of any of the groups mentioned above. It means they are not authorized, members. It is illegal to give false or misleading information in your application. You are generally responsible for all the information in the application, even if the representative completes the same for you. Your application can be refused if you provide misleading or false information in it. For example, you might have just recognized that your representative is not authorized.
Furthermore, you need to see how to cancel the representative to remove the representative from your file if you have already appointed the unauthorized representative to your file and already updated your application. Finally, you must notify the Canada border Services Agency if you suspect the unauthorized presentative has committed fraud or provided misinformation about your application.
How can you choose immigration or citizenship presentation?
When choosing a paid or an unpaid representative, you need to ask people you trust to recommend someone. You need to ensure that you get advice from several people before deciding on anyone.
Additionally, you need to ask questions and be careful of someone who wouldn’t answer your questions. If you are looking forward to hiring a paid presentative, you need to find out if they are authorized. It means that they must have a license to practice and give advice, and if you choose a paid presentative who is not allowed, your application might be refused or returned.
Check before hand the services provided by the Immigration Consultants- Don’t assume anything
You need to discuss the services they provide and ask about the fees, so there are no hidden charges. Ensure to get a written contract and read it carefully before you sign it. Additionally, you need to ensure that it includes all the services they will give you and clearly states the fee discussed earlier. If you use a representative who works in Canada, you can also connect with the Better Business Bureau.
Often Things Too-Good- to be true are the Ones that let you down
You must be careful of anything that sounds too good to be true. Using a representative will not draw special attention to your application or guarantee that the concerned body will accept it. You must also be aware of representatives who encouraged you to give false information in the application because if you do so, it is against the law. Your entry will be denied in Canada.
Hence this process must be followed to file a complaint against the immigration consultants for Canada.